Laboratory Performance:
1. Test Turnaround Time (TAT)
2. % of tests completed within specified TAT
3. % of out-of-specification (OOS) results
4. % of invalid or re-tested samples
5. Laboratory throughput (tests/day)
Quality Control Metrics:
1. % of batches released on time
2. % of batches rejected due to quality issues
3. % of deviations from established procedures
4. % of corrective actions implemented
5. Quality Control cycle time (QCC)
Stability Testing:
1. % of stability studies completed on time
2. % of stability studies with OOS results
3. Shelf-life extension success rate
4. Stability study cycle time
Instrument Calibration/Maintenance:
1. % of instruments calibrated/maintained on schedule
2. % of instruments with calibration/maintenance issues
3. Instrument downtime (%)
4. Calibration/maintenance cycle
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