1. Quality Rate
What It Is: This tells us the percentage of products or services that meet quality standards.
How to Improve:
· Train employees regularly on what quality means.
· Keep clear procedures in place for everyone to follow.
Why It Matters:
· Happy customers love high-quality products!
· Helps pinpoint where we can do better.
2. Rework Percentage
What It Is: This measures how many units need fixing to meet quality standards.
How to Improve:
· Set up quality checkpoints during production.
· Equip employees with the right training and tools.
Why It Matters:
· Cuts down on extra costs from reworking.
· Makes the whole process more efficient.
Read also: Key Manufacturing Practice
3. Defective Parts per Million (DPPM)
What It Is: This counts how many defective parts are produced per million.
How to Improve:
· Regularly check and inspect production processes.
· Use data to spot trends and issues.
Why It Matters:
· Helps us compare against industry standards.
· Tracks how our quality improves over time.
4. Defects per Million Opportunities (DPMO)
What It Is: This shows the number of defects per million chances for defects to happen.
How to Improve:
· Use methods like Six Sigma to improve processes.
· Train employees on best practices to avoid errors.
Why It Matters:
· Gives a complete picture of quality.
· Helps focus on the most critical areas for improvement.
5. Process Capability (Cp)
What It Is: This measures how well a process can produce items within set limits.
How to Improve:
· Review and tweak process controls regularly.
· Investigate variations to keep things consistent.
Why It Matters:
· Shows how well we can meet quality specs.
· Helps make smart decisions for adjustments.
6. Process Capability Index (Cpk)
What It Is: This looks at how close a process is running to its limits, considering both the average output and variation.
How to Improve:
· Keep an eye on process performance to catch shifts early.
· Foster a culture of ongoing improvement.
Why It Matters:
· Provides a clearer picture of how a process performs.
· Helps identify urgent and long-term improvement needs.
Read also: Process Capability Index Calculation
Resource Person: Poonath Sekar
